Audits

Our audits review the operations of City departments, programs, functions, and those doing business with the City. These engagements focus on the integrity, accountability, economy, efficiency and effectiveness of each audit subject. View our audits below.

Latest Audits


Follow-Up of DOF Emergency Medical Services Billing Audit

The City of Chicago Office of Inspector General (OIG) has completed a follow-up to its July 2016 audit of the Department of Finance’s (DOF) billing for emergency medical services provided by the Chicago Fire Department (CFD). Based on DOF’s responses, OIG concludes that the Department has partially implemented corrective actions related to the audit findings. … [Read More…]

Follow-Up of Board of Ethics Lobbyist Registration Audit

The City of Chicago Office of Inspector General (OIG) has completed a follow-up to its March 2016 audit of the lobbyist registration process. Based on the Board of Ethics’s (BOE) responses, OIG concludes that BOE has partially implemented corrective actions related to two of the audit findings and fully implemented corrective actions related to a … [Read More…]

CDOT Aldermanic Menu Program Audit

The Office of Inspector General (OIG) conducted an audit of the Chicago Department of Transportation’s (CDOT) Aldermanic Menu Program (Menu), a sub-program of the Neighborhood Infrastructure Capital Improvement Program (CIP), which is the City’s primary means of residential infrastructure management. The objectives of this audit were to determine, whether the City adequately addresses residential infrastructure … [Read More…]

DPD Affordable Requirements Ordinance Administration Audit

The Office of Inspector General (OIG) conducted an audit of the Department of Planning and Development’s (DPD) administration of Municipal Code of Chicago (MCC) § 2-45-110, the Affordable Requirements Ordinance (ARO). The ARO requires certain private market residential developers to designate a percentage of units on site as affordable and/or pay an in-lieu fee to … [Read More…]

OIG 2017 Audit Plan

The 2017 Audit Plan for OIG’s Audit & Program Review Section is posted here..

Audit of OEMC Public Safety Cameras

The Office of Inspector General (OIG) conducted an audit of the Office of Emergency Management and Communications’s (OEMC) management of approximately 2,700 cameras (“public safety cameras”) originally purchased by OEMC, the Chicago Police Department (CPD), and the Chicago Fire Department (CFD). The objective of the audit was to determine if OEMC has effectively managed these cameras. … [Read More…]

Audit of CDPH Food Establishment Inspections

The Office of Inspector General (OIG) audited the food establishment inspections program of the Chicago Department of Public Health (CDPH) Food Protection Division. CDPH “promotes food safety and sanitation through the inspection of food establishments,”[1] including restaurants, grocery stores, bakeries, delis, daycares, hospital kitchens, and school cafeterias. The objectives of the audit were to determine … [Read More…]

Follow-Up of DFSS Homeless Services Audit

The City of Chicago Office of Inspector General (OIG) has completed a follow-up to its August 2015 audit of the Department of Family and Support Services’ (DFSS) homeless services. Based on the Department’s responses, OIG concludes that DFSS has begun implementation of corrective actions related to the audit findings. The purpose of the 2015 audit … [Read More…]

OIG 2017 Draft Audit Plan

OIG’s annual audit plans include information on audits that OIG is currently considering for 2017, follow-up audits that are likely to occur in 2017, ongoing projects, and audits completed year-to-date. OIG is soliciting comments from City Council, City Hall, and the public. OIG will consider all comments in finalizing its 2017 Audit Plan. The 2017 … [Read More…]

Follow-Up of DSS Garbage Collection Performance Audit

The City of Chicago Office of Inspector General (OIG) has completed a follow-up to its April 2015 audit of the Department of Streets and Sanitation’s (DSS) Garbage Collection Performance Measurement. OIG concludes that DSS has begun to implement corrective actions related to the audit findings. The purpose of the 2015 audit was to determine DSS’s … [Read More…]

Audit of DOF Emergency Medical Services Billing

The Office of Inspector General (OIG) conducted an audit of the Department of Finance’s (DOF) billing for emergency medical services provided by the Chicago Fire Department (CFD). The City began billing users for ambulance transports in 1985 “in order to take advantage of available reimbursements from Medicare, Medicaid and private insurance companies.”[1] According to CFD, … [Read More…]

Follow-Up of Loading Zone and Residential Disabled Parking Sign Processes Audit

The City of Chicago Office of Inspector General (OIG) has completed a follow-up to its June 2015 Loading Zone and Residential Disabled Sign Processes audit of the Departments of Transportation (CDOT) and Finance (DOF). OIG concludes that CDOT and DOF have partially implemented corrective actions related to the audit findings. Our original audit revealed that … [Read More…]

Audit of DOAH Adjudication Timeliness

The Office of Inspector General (OIG) conducted an audit of the Department of Administrative Hearings’ (DOAH) efforts to ensure timely adjudication of cases. The first objective of the audit was to determine if the Department used the nationally recognized performance measures of clearance rate and time to disposition to evaluate the flow of cases requiring … [Read More…]

Audit of CFD Commissary Transactions

The Office of Inspector General (OIG) conducted an audit of the Chicago Fire Department’s (CFD) issuance and exchange of uniform items to CFD members at the Department’s Commissary. In its Collective Bargaining Agreement (CBA) with the Chicago Fire Fighters Union, Local No. 2, the City of Chicago agreed to provide all uniformed CFD members with … [Read More…]

Follow-Up of DWM and DOF Water Service Inventory and Revenue Audit

The City of Chicago Office of Inspector General (OIG) has completed a follow-up to its June 2015 audit of the City’s Water Service Account Inventory and Revenue. OIG concludes that the Departments of Water Management (DWM) and Finance (DOF) have begun implementation of the corrective actions related to the original audit findings. The purpose of … [Read More…]

Audit of Board of Ethics Lobbyist Registration

The Office of Inspector General (OIG) conducted an audit of the Board of Ethics’s (BOE) lobbyist regulation practices, including how well BOE monitored lobbyist activity and whether it levied fines against late-registering lobbyists. The ordinance pertaining to the regulation of lobbying activity is codified in the Municipal Code of Chicago (MCC) § 2-156—also known as … [Read More…]

Audit of Opportunities for Civilianization in CFD

The Office of Inspector General (OIG) conducted an audit of civilianization opportunities in the Chicago Fire Department (CFD) to identify whether there were positions held by uniformed members that could instead be filled by civilians.[1] OIG and CFD agreed that positions which did not require or benefit sufficiently from firefighter or paramedic training, experience, or … [Read More…]

Audit of DHR and OBM Hiring Timeliness

The Office of Inspector General (OIG) conducted an audit of the City of Chicago’s hiring process. The audit reviewed hires completed in 2013.[1] The objective of the audit was to determine if the City filled vacant positions in a timely manner. Hiring a City employee involves two overlapping processes: Budgetary Hiring Plan: The annual personnel … [Read More…]

Audit of CDOT Pavement Management Program

The Office of Inspector General (OIG) conducted an audit of the Chicago Department of Transportation’s (CDOT) pavement management program to determine if CDOT managed street maintenance in a cost-effective way that extended pavement life in accordance with the Federal Highway Administration’s (FHWA) pavement preservation program guidelines.[1] As part of this objective, OIG sought to determine … [Read More…]

OIG 2016 Audit Plan

The 2016 Audit Plan for OIG’s Audit & Program Review Section is posted here.

Follow-Up on BACP Taxicab Medallion Auction and Safety Inspections

The City of Chicago Office of Inspector General (OIG) has completed a follow-up to its March 2015 audit of the Department of Business Affairs and Consumer Protection’s (BACP) administration of taxicab regulations in 2013. OIG concludes that BACP has implemented corrective actions related to three of the original four audit findings. Corrective action on the … [Read More…]

OIG 2016 Draft Audit Plan

The Plan includes information on audits that OIG is currently considering for 2016, follow-up audits that are likely to occur in 2016, ongoing projects, and audits completed year-to-date. OIG is soliciting comments from City Council, City Hall, and the public. OIG will consider all comments in finalizing its 2016 Audit Plan. The 2016 Audit Plan … [Read More…]

Audit of DFSS Homeless Services

The Office of Inspector General (OIG) conducted an audit of the Department of Family and Support Services (DFSS) homeless services. The audit focused on how DFSS selected and monitored 57 homeless service providers, known as “delegate agencies,” in 2013 and 2014. During those two years DFSS spent approximately $60.0 million on homeless services provided by … [Read More…]

Follow-Up on DOB Elevator Inspections

The City of Chicago Office of Inspector General (OIG) has completed a follow-up to its October 2014 audit of the Department of Buildings’ (DOB) compliance with the annual elevator inspection requirements set forth in the Municipal Code of Chicago (MCC) § 13-20-100. OIG concludes that DOB’s corrective action related to two of the original audit … [Read More…]

Audit of Water Service Account Inventory and Revenue

The Office of Inspector General (OIG) conducted an audit of the City of Chicago’s water service focusing on account inventory, meter reading, and temporary water usage practices. The Department of Water Management (DWM) provides and manages water access while the Department of Finance (DOF) manages billing. The Municipal Code of Chicago (MCC) authorizes non-metered water … [Read More…]

Audit of Loading Zone and Residential Disabled Parking Sign Processes

The Office of Inspector General (OIG) conducted an audit of the Chicago Department of Transportation’s (CDOT) process for loading zone signs and the Department of Finance’s (DOF) process for residential disabled parking signs. The objectives of the audit were to determine if, CDOT accurately recorded, calculated, and collected fees related to loading zone sign installations … [Read More…]

Follow-Up on CPD Assault-Related Crime Statistics

The City of Chicago Office of Inspector General (OIG) has completed a follow-up to its April 2014 audit of the Chicago Police Department’s (CPD) classification and summary reporting for assault-related crimes in 2012. OIG concludes that CPD has implemented corrective actions related to the original audit findings. The purpose of the 2014 audit was to … [Read More…]

Audit of DSS Garbage Collection Performance

This 2015 audit comes at a time of significant operational changes for City garbage service. In April 2013, the Department of Streets and Sanitation (DSS) completed its transition from a ward- to grid-based garbage collection system which, according to DSS management, increased the efficiency of garbage collection operations. These efficiencies include a reduction in the daily average number … [Read More…]

Audit of BACP Taxicab Medallion Auction and Safety Inspections

Taxicab regulation generates a significant amount of revenue for the City, in 2013 medallion transfer fees alone generated $6.5 million. OIG’s audit examined taxicab regulation during 2013, focusing on the medallion auction process and taxicab safety inspections. In 2013 the Department of Business Affairs and Consumer Protection (BACP) held the first medallion auction since 2010, when it … [Read More…]

Follow-Up on DSS Garbage Service Enforcement

The City of Chicago Office of Inspector General (OIG) has concluded a follow up to its June 2014 audit of the Department of Streets and Sanitation’s (DSS) enforcement of Municipal Code of Chicago (MCC) § 7-28-240 regarding eligibility for City garbage collection service. OIG concludes that DSS has not implemented corrective actions related to the … [Read More…]

Follow-Up on CFD Fire and Medical Incident Response Times

The City of Chicago Office of Inspector General has completed a follow-up to its October 2013 audit of the Chicago Fire Department’s (CFD) fire and medical incident response times. The purpose of the 2013 audit was to determine if CFD fire and medical response times met National Fire Protection Association (NFPA) Standard 1710, which CFD historically claimed … [Read More…]

OIG 2015 Audit Plan

The 2015 Audit Plan for OIG’s Audit & Program Review Section is posted here. If you have suggestions for the 2015 plan, or would like to register your comments and concerns of the 2015 plan, please fill out the form available at this link.

Audit of DOB Elevator Inspections

OIG’s audit of 2013 elevator inspections found that the Department of Buildings (DOB) was not in compliance with the municipal code’s (MCC) inspection requirements. According to available records OIG determined that, 66% of buildings covered by MCC § 13-20-100 did not receive an annual elevator inspection in 2013 62% of violations for inspected elevators cited from … [Read More…]

OIG’s 2015 Draft Audit Plan

The 2015 Draft Annual Plan includes information on audits that OIG is currently considering for 2015, follow-up audits that are likely to occur in 2015, and audits completed year to date. OIG is soliciting comments from City Council, City Hall, and the public for a period of 45 days from the date of publication, or … [Read More…]

Follow-Up on CACC’s Shelter Operations

The purpose of this follow-up audit was to determine the status of the Commission on Animal Care and Control’s (CACC) corrective response to a May 2013 OIG audit of CACC’s shelter operations. The 2013 audit found that CACC was significantly understaffed according to national standards and appropriated staffing levels and did not carry out veterinary examinations in a timely … [Read More…]

Audit of BACP’s Business Compliance and Enforcement Division

The Business Affairs and Consumer Protection Department plays an important role in protecting the public’s health and safety as well as City revenues. BACP inspects businesses for code violations, expired food, expired baby formula, and unstamped (or untaxed) cigarettes, among other items. The sale of unstamped cigarettes is a particularly challenging problem for Chicago, which … [Read More…]

Audit of DSS’s Garbage Service Enforcement

The “grandfather” clause in MCC § 7-28-240 provides for City garbage collection service to certain multi-unit dwellings that would otherwise be required to procure private garbage service. Until recently, DSS’s “grandfather list” had not been updated since 2007 and contained 2,402 properties. An informal survey by DSS, following initial OIG inquiries, concluded in March 2014 … [Read More…]

Audit of CPD Assault-Related Crime Statistics

OIG found that the Chicago Police Department (CPD) incorrectly classified 3.1% of 2012 assault-related events contained in incident reports, under the 10% error rate that the FBI states is acceptable for agencies participating in its national reporting program. In addition, CPD’s CompStat reports and the City’s Data Portal accurately reflected the assault-related incidents in CPD’s … [Read More…]

Audit of CDOT Service Requests

This audit examines the Chicago Department of Transportation’s (CDOT) 311 service request performance reporting from 2010 through 2012. The audit found that CDOT, Regularly met its goals for repair of traffic lights, pavement cave-ins, and stop signs. Did not meet its self-determined targets for pothole and street light repair in any of the three years … [Read More…]

OIG’s 2014 Audit Plan

The 2014 Audit Plan for the OIG’s Audit & Program Review Section is posted here. If you have suggestions for the 2015 plan, or would like to register your comments and concerns of the 2014 plan, please fill out the form available at this link.

Follow-Up on DWM’s MTHP

OIG has completed a follow-up review of the Department of Water Management’s (DWM) progress in reforming vendor payment structures in the Material Truck Haul Program (MTHP). The audit, published last February, found that many vendors were paid late and/or were underpaid. DWM reports that it has addressed these findings. Specifically: To address the findings that … [Read More…]

Follow-Up on Opportunities for Civilianization in CPD

This report is a follow up to a January 2013 Review of Opportunities for Civilianization in the Chicago Police Department. Looking across 370 positions in the original review, OIG found a total of 292 full-duty sworn officers filling jobs that did not require the authority, skills, knowledge, or experience specific to sworn officers. The January … [Read More…]

Audit of CPD Gun Turn-In Program

The Chicago Police Department’s Gun Turn-In Program gives participants a gift card in exchange for turning in a gun. It is one of many initiatives to reduce crime in Chicago and has the stated intention of removing guns from the city’s streets. The OIG’s audit of CPD’s 2012 Gun Turn-In Event found that CPD accurately … [Read More…]

Follow-Up Audit of DWM Inventory Process

The City of Chicago Office of Inspector General (OIG) has released an audit of inventory processes at the Department of Water Management’s (DWM) Bureau of Operations and Distribution storage facilities. These facilities hold an inventory of parts such as pipes, valves, clamps, and couplings used by DWM employees to repair water and sewer mains. This … [Read More…]

Audit of CFD Fire And Medical Incident Response Times

The City of Chicago Office of Inspector General (OIG) has completed an audit of the Chicago Fire Department’s (CFD) fire and medical incident response times for calendar year 2012. Fire and medical emergency response is the core service provided by CFD, which is the second largest fire department in the nation. It is imperative that … [Read More…]

Follow-Up on CPD’s ERPS

Today October 10, 2013 OIG released the findings of a follow-up inquiry into actions taken by the Chicago Police Department (CPD) in response to a September OIG 2012 audit of internal controls of CPD’s Evidence and Recovered Property Section (ERPS). The 2012 OIG audit showed that CPD ERPS failed to ensure that evidence and property … [Read More…]

Follow-up on CPD’s TRP

In December 2012, the City of Chicago Office of Inspector General (OIG) published an audit of processes related to the Chicago Police Department (CPD) Tuition Reimbursement Program (TRP). The purpose of the audit was to determine if CPD’s Department of Human Resources (HR) was effectively administering the $6.5 million program in accordance with the program … [Read More…]

OIG’s 2013 Audit Plan

The 2013 Annual Plan for the OIG’s Audit & Program Review Section can be downloaded via the link on the right. If you have suggestions for the 2014 plan, or would like to register your comments and concerns of the 2013 plan, please fill out the form available at this link.

Audit of City’s Grid-Based Garbage Collection System

The City of Chicago Office of Inspector General (OIG) recently attempted to evaluate the City’s transition from a ward-based to a grid-based garbage collection system, and identify how management would continue to drive efficiency gains in the future. However, the Commissioner for the City Department of Streets and Sanitation (DSS) walked out of a meeting … [Read More…]

Audit of CDOT’s RLC Program

On May 14, 2013, OIG published an audit of the City’s Red-Light Camera (RLC) program. The audit found that Chicago Department of Transportation (CDOT) was unable to substantiate its claims that the City chose to install and maintain red-light cameras at intersections with the highest angle crash rates in order to increase safety. Additionally, the … [Read More…]

Audit of CACC Shelter Operations

On May 2, 2013, OIG published an audit of the City’s Commission on Animal Care and Control (CACC) shelter operations. The audit found that although animals were housed for the minimum time frames required by ordinance, which provides owners a chance to reunite with their stray or confiscated pets, CACC still faces several challenges. CACC … [Read More…]

Follow-Up on Audit of DFSS Grant Monitoring

In April 2012, OIG published an audit of processes related to the Department of Family and Support Services (DFSS) grant monitoring function. The purpose of the audit was to determine whether DFSS: had effective grant monitoring policies and procedures whether reimbursements to grantees were properly made and recorded Based upon the audit’s results, OIG determined … [Read More…]

Audit of DWM’s MTHP

The City of Chicago Office of Inspector General (OIG) has released an audit that found the City’s Department of Water Management’s (DWM) Material Truck Haul Program (MTHP) to be generally well administered, yet still susceptible to risk of fraud. MTHP, a successor to the scandal-plagued Hired Truck Program, ensures material delivery to sewer and water … [Read More…]

Audit of CPD Tuition Repayment

OIG released an audit that found waste and inefficiency in the Chicago Police Department’s (CPD) administration of its Tuition Reimbursement Program (TRP). OIG sought to determine if CPD was effectively administering the $6.5 million program. Among its findings, OIG found $180,375 owed to the City by 15 employees who resigned City service prior to their … [Read More…]

Audit of DWM Inventory

OIG performed an audit of the Chicago Department of Water Management’s (DWM) inventory process for parts used by DWM employees to repair the City’s water and sewer infrastructure. The audit concluded that DWM’s internal controls were inadequate to ensure that assets were properly accounted for and safeguarded in DWM’s inventory tracking systems. DWM’s Bureau of … [Read More…]

Audit of CPD’s ERPS

OIG has released an audit of the Chicago Police Department (CPD) Evidence and Recovered Property Section (ERPS). The OIG audit found that CPD’s internal controls for ERPS failed to ensure that evidence and property were adequately protected, properly documented, and readily available when required. OIG audit testing revealed that ERPS personnel could not locate a … [Read More…]

Follow-Up on Downtown Affordable Housing Density Bonus Program

On July 20, OIG published a follow-up report to its 2011 Downtown Affordable Housing Density Bonus Program Audit. The report can be downloaded via the link on the right.

Follow-Up on 2010 TIF

OIG has published a follow-up report to its 2010 TIF Audit. Download and read it via the link on the right.

Audit of DFSS Grant Monitoring

The City of Chicago Office of Inspector General (OIG) published an audit of the City’s Department of Family & Support Services (DFSS) grant monitoring practices. The audit reviewed DFSS’ policies and procedures for managing grants made to delegate agencies. The audit focused on procedures in place during 2010 and found that despite some deficiencies, DFSS’ … [Read More…]

Audit of BACP Business License Process

The City of Chicago Office of Inspector General (OIG) published an audit of the City’s Department of Business Affairs and Consumer Protection (BACP) Business License Process. The audit focused on the period January 1, 2010 through December 31, 2010. “OIG auditors found that BACP’s license issuance operations were effective and efficient,” said Inspector General Joe … [Read More…]

Audit of Downtown Affordable Housing Density Bonus

OIG performed an audit of processes related to the Downtown Affordable Housing Density Bonus. The purpose of the program is to increase the availability of affordable housing in Chicago through the provision of density bonuses that give developers additional square footage for development projects. In return, the developer provides a specified number of on-site affordable … [Read More…]

Audit of BOF Tree Guarantees

On April 28, 2011, The City of Chicago Office of Inspector General (OIG) released an audit of the City’s Tree Guarantee Process. The audit evaluated how well the City tracked and enforced its tree guarantees from January 1, 2008 through September 30, 2010. OIG found that the City had insufficient controls to prove that it was … [Read More…]

Audit of OEMC Spending

OIG released an audit of the City’s Office of Emergency Management & Communications (OEMC) today. OIG performed an audit of payments disbursed by OEMC from January 1, 2008 to September 30, 2009 in order to review contract management and pay disbursement procedures. In seeking to determine whether OEMC had effective and efficient operations and internal … [Read More…]

Follow-Up on CDPH Pharmacy Warehouse

OIG today released the findings of a follow-up report from a February 2009 audit that showed significant deficiencies in the Chicago Department of Public Health’s (CDPH) inventory management at its pharmacy warehouse. The report shows that although the warehouse is now closed, and CDPH clinics now order and store their own inventory, the CDPH has … [Read More…]

Audit of Cash Handling and Sticker Inventory

The City of Chicago Office of Inspector General (OIG) released an audit of cash handling and sticker inventory procedures of the Clerk’s Cicero/Archer South Side Satellite Office. The audit stemmed from an OIG investigation referred by the City Clerk’s Office. Noting concerns of systemic irregularities at a satellite office under a previous City Clerk, the … [Read More…]

Audit of CDA Overtime

The Office of Inspector General (OIG) today released an audit of overtime performed at the Chicago Department of Aviation (CDA). The audit, which examined CDA overtime from July 1, 2007 through June 30, 2008, was performed in order to determine whether the CDA had effective and efficient controls for overtime pay and distribution, and to … [Read More…]

Audit of City’s TIF Expenditure Processes and Procedures

The Chicago Inspector General’s Office (OIG) released a report today, detailing an audit of processes and procedures related to Tax Increment Financing (TIF) expenditures for the Central Loop and Central West TIF districts. OIG’s purpose was to test and evaluate activities performed to ensure effective and efficient operations, compliance with policies and procedures, and to … [Read More…]

Audit of City’s Direct Voucher Program

The Inspector General’s Office has completed an audit of the City of Chicago’s Direct Voucher processes and procedures related to direct voucher disbursements between November 1, 2006 and October 31, 2007. The audit found that the City had appropriate controls for ensuring that the City received the goods/services for which it paid by the direct … [Read More…]

Audit of CDPH Central Pharmacy Warehouse

An audit by the Inspector General’s Office found the Chicago Department of Public Health (CDPH) wasted approximately $529,000 in medications resulting in at least a $365,000 loss, did not account for $639,000 of vaccines, and did not properly track controlled substances. OIG auditors conducted a performance audit of CDPH Central Pharmacy Warehouse operations for calendar … [Read More…]